Shipping Policy

All orders ship via USPS acorss United Sates. Once order has shipped out you will receive an e-mail with notification.
Order processing times vary from few days to 1 weeks. Please allow extra time for prescription glasses orders. 
Shipping times are on the top of order processing times. 

Shipping across USA is $8.99 flat fee.                                                                                                                                  
Pick up from the store is free. 


All orders that are being picked up will be charged on the day order is completed. Once completed you will receive a notification to come and pick up from our store:

309 N. Franklin St.
Port Washington
WI 53074


Shipping Policy

All orders once shipped are responsibility of USPS. Your order will be shipped to the address you provided when placing an order. If you have trouble receiving this order or it didn't arrive within a week, please contact us. We will inquire on your behalf about status of shipment. 

Optima Vision Center does not take responsibility for misdeliveries and damages during mail. If problem arises, we will open a claim with USPS. If USPS made a mistake and refunded us, we will ship your order again or refund you the money whichever agreed upon.

If your order has returned to us due to wrong address, we will notify you and arrange for delivery again. You will be responsible for second shipping charge in this case.